Support goes beyond basic account management, license provisioning, and incident resolution.
Proactively provide minor upgrades and required software patches, to maximize cyber security and preserve your ability to upgrade in the future.
A roadmap that links your business initiatives with technology is essential, and central to every WebEquator Service engagement.
Team will provide recommendations on how to further improve the use of the applications in your current operating model.
It is important to "fine-tune" your Software deployments as products and business requirements evolve.
Monitoring of your environment and applications, including daily checks and performance tuning.
We work to a clear Service Level Agreement (SLA), which means we're committed to responding to your needs quickly through our in-house front line support team, our developers and our online helpdesk system.
Great company, we started working with them in 2014 to develop our hiCloud
system. From a three month project, to four years later, we are pretty
much using them full time now.
Friendly, helpful and at a price you would not expect to find in the UK.
Highly recommended
Webequator built our website that captures health outcomes information and we have since had a long standing relationship with them. They have been a pleasure to work with and have done a fantastic job for us. They are very hard working and committed to the cause. I can highly recommend them.
WebEquator are an excellent partner in terms of digital delivery, from design through to implementation and project management of ongoing services. Both reactive and proactive, their blend of personnel and expertise have been an excellent support to us as we have grown our business. Would definitely recommend them !
We have been working with Webequator since 2014. Webequator took over the routine development of a number of existing web application and have built 2 new applications. They have clearly understood our business requirements and helped us build and implement solutions that have streamlined a number of our business processes and have been flexible in their approach to accommodate our needs and preferred ways of working.